Shipping and Returns
We ship WORLDWIDE. All of our orders are shipped on business days (Monday - Friday).
Please note that certain products purchased during this time may be delayed due to business interruptions caused by COVID-19. Please Contact Us if you have any questions.
Ground Shipping - $7
Orders will process between 2-3 business days.
For Hawaii and other U.S territories, shipping will be based on weight, and will be presented at checkout and will take 3-5 weeks to be delivered.
We will provide an estimated delivery date upon shipping your order.
Please note, orders shipped to Hawaii and Alaska via our Ground Shipping will take 3-5 weeks to be delivered.
The rate to ship to international countries is based on the weight of your order and the dimensions of the box needed to ship it. This rate will be presented at checkout.
Please note: International orders may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by backyard roses. Should the package be refused by the customer due to customs, the order will not be refunded by backyard roses.
International orders typically arrive between 7 to 15 working days.
If you have reason to believe your package has been lost or stolen, please contact customer care (firstname.lastname@example.org) so that we can investigate this for you